The Grand Forks Public Library is looking for an upbeat, creative, and collaborative Information Services Director to work with our library team as we connect the community, inspire innovation, & encourage curiosity.

The Information Services Director is responsible for leading a dynamic team of approximately 12 FTE as we take our services to the next level. The Information Services Department is charged with planning and implementing library services, programs and events for adults and teens both in the library and outside library walls, as well as purchasing and weeding materials for these groups.  With a focus on innovation and adventure, the Information Services Director provides leadership and sets the tone for the Department, ensuring a positive and fun atmosphere where staff can deliver services and programs that exceed the expectations of our library patrons.  Join us at GFP_ as we innovate, evolve, and re-imagine what a library can be and do!

Never been to Grand Forks, North Dakota?  Have no fear!  Grand Forks is way cooler than you think! Check it out at grandforksiscooler.com!  Named one of America’s Best Small Cities by CNN and among the top 100 Places to Live by Livibility.com, Grand Forks combines all the amenities of a larger city with the close community feel of a smaller town.  Home to a thriving arts community, a world-class park and greenway system, and the University of North Dakota with its famous Fighting Hawks hockey team, Grand Forks truly is a great place to live.

If you have an adventurous spirit, an ALA-accredited Master’s degree, and five or more years of leadership experience, we may have a place for you!  This is a full-time position working 40 hours per week. Salary range is $56,929 – $79,955.  Job description and online application is available at gflibrary.com/jobs.aspx.  Apply by EOD 11/13/2020.

Send resume and cover letter to [email protected]

Job Summary 
Under basic supervision, performs a wide variety of administrative and technical support functions of a responsible nature in relieving a Library Director or Division Manager of technical, organizational, and administrative duties; performs special assignments and resolves operational issues, using knowledge of the operations and policies of Teton County Library. 

Primary Duties and Responsibilities 
Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required. The job description is subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to, the following: 
• Performs experienced clerical, technical, and administrative duties, including special projects, special program activities, managing calendars, coordinating activities, data management, record keeping, research, and providing informed and confidential technical assistance to Library staff and clients; performs duties in accordance with County policy and procedures, and within scope of authority; duties may vary according to job assignment and work skills. 
• Uses knowledge of County Library policies and state and federal regulations to assist work group with Library administrative support functions, technical procedures, and program administration; explains rules, policies, and procedures; works independently, and makes appropriate decisions based on experience. 
• Exercises initiative in performing technical assignments and resolving problems; develops and creates technical and operational documents and reports; applies judgment and knowledge of the operations of the work group to resolve problems and make work process decisions; refers matters requiring policy interpretation to supervisor for resolution. 
• Manages special projects and programmatic assignments, covering a wide variety of subjects requiring knowledge of the procedures and policies of the assigned Division; creates, reviews, edits, and processes memoranda, technical documents, and other communications. 
• Using knowledge of Library policies and procedures, provides experienced customer service, information, and assistance to visitors, staff, and others having business with the Library; assists customers with requests, applications, government forms, and other documents. 
• Maintains department files and library; collects and compiles statistical data; develops and creates administrative, technical, and statistical reports; updates manual and computer records and tracking systems. 
• Purchases and distributes supplies and equipment, and manages inventory; works with vendors, verifies deliveries and services, and resolves customer service and technical issues. 
• Cross trains in a wide variety of technical, clerical, and office support duties. 
• Supports the relationship between the library staff and the general public by demonstrating courteous and cooperative behavior when interacting with patrons and library staff; maintains confidentiality of work-related issues and library information; performs other duties as required or assigned. 

Minimum Qualifications 
Education and Experience: 
• High School diploma or GED equivalent; AND three years of clerical, technical, administrative support, and computer experience; OR equivalent combination of education, training, and experience. Associate degree is desirable. 

Required Licenses and Certifications: 
• Must possess a valid Driver’s License and maintain an acceptable driving record. 
• Specific technical training and certification may be required for some incumbents. 

Required Knowledge of: 
• Library organization, operations, policies, and procedures. 
• Applicable policies, procedures, and regulations covering specific areas of assignment. 
• Federal and state laws, and local ordinances covering specific areas of assignment. 
• Library administration policies, including accounting, budgeting, payroll, and personnel rules. 
• Principles of record keeping, case management, records retention, and confidential records management. 
• Specialized Library and state agency technical forms and software applications. 
• Customer service principles, protocols and methods. 
• Business computers, standard MS Office software applications, and specialized software applications. 

Required Skills in: 
• Working independently, maintaining composure and confidentiality, and working effectively in a high-pressure environment with changing priorities. 
• Understanding and applying relevant rules, ordinances, codes, regulations, policies, procedures, administrative orders, and other governing regulations. 
• Interpreting and explaining policies and procedures of assigned department. 
• Using initiative and independent judgment within established procedural guidelines. 
• Researching, compiling, and reviewing data for special projects, and preparing narrative and statistical reports. 
• Meeting critical time deadlines. 
• Providing effective customer service and dealing tactfully and courteously with the public. 
• Following verbal and written instructions and procedures. 
• Establishing and maintaining effective working relationships with co-workers. 
• Communicating effectively verbally and in writing. 

Physical Demands/Work Environment: 
• Work is primarily performed in a standard office environment

Send resume and cover letter to [email protected]

Housing Assistance:

1. Library Foundation Housing Assistance up to $3,000 per year.  
2. Jackson Hole Community Housing Trust application. 
3. Jackson/Teton County Affordable Housing (Employee Housing). 
4. Teton County Affordable Rental Resources

About Teton County

Teton County Library is located in beautiful Jackson Hole, Wyoming. Jackson Hole has a lot to offer with its world class skiing, unlimited backcountry, and access to multiple lakes and rivers. It is an outdoor lover and adventure seeker’s dream come true. Located in Teton County, it contains over 76,000 acres, of which 97% is federally owned, that equates to a whole lot of wilderness and fun to be had! Also, a gateway community to Grand Teton National Park, Yellowstone National Park, and Bridger-Teton National Forest, the possibilities are endless.

Teton County is home to approximately 25,000 residents, 8000 of those residents live inside the only incorporated town in the County which is Jackson Hole. The summer months bring hundreds of thousands of tourists to our small community, which we welcome as our local economy relies heavily on the revenues of sales tax and spending of our visitors.

Teton County Library served more than 600,000 in-person and virtual visitors last year. Over 360,000 items were checked out to over 16,000 active card holders. The main library, in Jackson, is 35,000 square feet and includes public meeting spaces, study rooms, and two auditoriums with state-of-the-art technology. The library also has a 2,500 square foot branch in Alta, Wyoming, accessed across the Idaho state boarder.

Additional Info & Requirements

Housing Assistance:

1. Library Foundation Housing Assistance up to $3,000 per year.
2. Jackson Hole Community Housing Trust application.
3. Jackson/Teton County Affordable Housing (Employee Housing).
4. Teton County Affordable Rental Resources

The Community

Teton County Library is located in beautiful Jackson Hole, Wyoming. Jackson Hole has a lot to offer with its world class skiing, unlimited backcountry, and access to multiple lakes and rivers. It is an outdoor lover and adventure seeker’s dream come true. Located in Teton County, it contains over 76,000 acres, of which 97% is federally owned, that equates to a whole lot of wilderness and fun to be had! Also, a gateway community to Grand Teton National Park, Yellowstone National Park, and Bridger-Teton National Forest, the possibilities are endless.

Teton County is home to approximately 25,000 residents, 8000 of those residents live inside the only incorporated town in the County which is Jackson Hole. The summer months bring hundreds of thousands of tourists to our small community, which we welcome as our local economy relies heavily on the revenues of sales tax and spending of our visitors.

Teton County Library served more than 600,000 in-person and virtual visitors last year. Over 360,000 items were checked out to over 16,000 active card holders. The main library, in Jackson, is 35,000 square feet and includes public meeting spaces, study rooms, and two auditoriums with state-of-the-art technology. The library also has a 2,500 square foot branch in Alta, Wyoming, accessed across the Idaho state boarder.

Links

External Job Ad
https://www.appone.com/MainInfoReq.asp?R_ID=3171793

Website
https://tclib.org/

Human Resources / Job Listings
www.tetoncountywy.gov/jobs

HR Info

Physical Address:

Teton County Administration Building
200 S Willow Street
Jackson, WY 83001

Mailing Address:

P.O. Box 3594
Jackson, WY 83001

Phone:

307-732-8483

Fax:

307-733-4451